Accessibility Statement
The Tidhar Group invests effort and resources in order to provide its customers with equitable, respectful, accessible, and professional service.
The company operates and promotes the issue of accessibility as defined in accessibility legislation, and considers customers with disabilities to be equal-rights customers entitled to enjoy full accessibility to the company's assets and services.
The purpose of this section of the website is to provide information regarding the company's accessibility arrangements.
The company will continue working to improve the accessibility of the service it provides to its customers.
Notifying all company employees – All company employees were informed about the obligations of the law, with an emphasis on the prohibition of discrimination, the provision of equitable service in an inclusive environment, and the company's accessibility arrangements for customers with disabilities.
Service Training for Employees – Service employees, as well as call center managers, have been trained in providing service to people with disabilities.
Call center - Our service centers are available and accessible to all our customers, including people with disabilities. The voice response is adapted and is without background music, at a slow pace and in simple language.
Providing information in an accessible format – The company offers its customers the option to receive information in accessible formats. The provision of the information is free of charge and intended for people with disabilities. For inquiries and information regarding accessibility, you can contact the company's accessibility coordinator, Eyal Meshulam, at the email address: eyal.m@tidhar.co.il Or by phone: 050-7538149
Accessibility of the company offices
Tidhar's company offices are located at 14 Hatzohar Street in Ra'anana
The company's offices are accessible in order to serve all company personnel and guests in an equal and respectful manner, and allow easy movement even for people with disabilities.
The accessible facilities in the offices are:
Disabled parking
Going up by elevator
Disabled facilities
Web accessibility
The Tidhar Group places the utmost importance on making its website accessible to people with disabilities. An accessible website improves comfort and ease of use for people with disabilities. The website was built in accordance with the Equal Rights for Persons with Disabilities Regulations (Accessibility Adjustments to Service), 2013, and the W3C’s Web Content Accessibility Guidelines 2.0, level AA standard.
Here is a description of some of the actions taken as part of making the website accessible:
Accessibility Menu – At the beginning of each page you will find an accessibility menu that allows you to:
- Change the font size.
- Change the color contrast.
- Skip directly to page content.
- main menu and search, using the keyboard.
- Stop the movement of text and images to reduce clutter and distractions.
All actions on the website can be performed using a keyboard as follows: pressing the Tab key moves to the next link and pressing the Enter key activates the link. Pressing Shift-Tab moves to the previous link.
Adaptations for blind users – The site is optimized for users of screen reader software.
The website includes:
- Headlines
- Alt text for images
- Division of the site into navigation areas and a main content area, with the option to skip between them
- Using ARIA to improve screen reader interpretation.
Accessibility limitations and accessibility inquiries
We continue to invest great efforts in making the website accessible. However, parts of the website may still be discovered that are not yet accessible. If you encounter a problem or have a comment or question, we would be pleased if you write to the Tidhar Group at 14 HaTidhar St., Ra'anana, Zip Code: 43665, Tel: *3604.
You can view the Web Content Accessibility Guidelines (WCAG) 2.1:
Contact Information
Tidhar Group would gladly receive inquiries for information and/or suggestions for improvement in order to enhance customer service.
For inquiries and information regarding accessibility, you can contact the company's accessibility coordinator, Eyal Meshulam, or via email at: eyal.m@tidhar.co.il
Or by phone: 050-7538149
Happy surfing!
The accessibility statement was updated on: January 11, 2024
